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Frequently Asked Questions
Flower walls and arches are rented for one event day, which includes setup before your event and teardown afterward.
Yes. Delivery, setup, and teardown is included for events within our standard service area between Brigham City and Layton. This includes Plain City, the Ogden area, Roy, Clearfield, Clinton, West Haven, West Point, Riverdale, Syracuse, South Weber, Washington Terrace, and Hooper.
If your event is outside of our standard service area, please fill out our contact form or email us to discuss availability and a custom delivery quote.
Not at this time. All rentals include delivery, professional setup, and teardown within our standard service area.
Floral arches may be set up outdoors as long as they are placed on a flat, stable surface and weather conditions are safe.
Floral walls must be placed in a covered area and positioned against a solid wall or structure to ensure stability and protect the display from wind or weather.
If you are unsure whether your space will work, feel free to reach out and we’re happy to discuss your setup location.
For safety and to prevent damage, floral walls and arches should not be moved after they have been set up. If you would like the placement adjusted, please let us know during setup.
Floral walls and arches are delicate décor pieces, so we ask that guests avoid leaning on, climbing on, or pulling flowers from the display.
We understand that normal wear and tear can occur, and you will not be charged for minor damage resulting from normal use.
If an item is damaged due to negligence or misuse, the card on file may be charged for the cost of repair. If the item is damaged beyond repair, the replacement cost may be charged.
We always aim to resolve these situations fairly and will do our best to avoid additional charges whenever possible.
Full payment is required at the time of booking in order to reserve your event date. If a booking is cancelled 21 days or more before the scheduled event, the payment will be fully refunded.
If a booking is cancelled between 15 and 20 days before the scheduled event, 50% of the payment will be refunded.
If a booking is cancelled within 14 days of the scheduled event, the payment is non-refundable.
We understand that plans can change. If your event needs to be rescheduled, please contact us as soon as possible and we will do our best to accommodate a new date based on availability.
Please reach out! We’re always looking to grow our inventory and love hearing what our clients are looking for.
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